Table of Contents

Why the welfare of zoo-housed animals matters

Why should we care about the welfare of animals housed in zoos? Because everything that progressive zoos do starts with promoting good animal welfare!

Some may argue that in an ideal world we would not keep animals in zoos, limiting their freedom, just for humans to gawp at. They have a point! Good zoos justify their existence on four key goals: conservation, educational opportunities, research and recreation.

Assessing and promoting animal welfare is fundamental to achieving each of these goals of good zoos, and indeed promoting welfare should be the fifth goal. (Rose & Riley, 2022)

Why do Zoos exist?

Dark bordered beauty moth (photo credit RZSS)

Good zoos justify their existence primarily for conservation reasons.

Tragically, animals in the wild face many threats to their existence – especially habitat loss, either directly (e.g. through deforestation or human encroachment), or indirectly through habitat alteration due to climate change.

Animals are also poached by humans for food, medicine or the pet trade. The work done by zoos can help to save species, many of which are endangered or threatened with extinction.

To achieve this conservation goal, good zoos may:

  1. work in situ (e.g. in protecting the animal’s natural habitat)
  2. engage in research such as understanding the needs of animals, their genetics, disease and other veterinary concerns, as well as research on reproductive biology
  3. engage in captive breeding to maintain a genetically viable captive population, occasionally reintroducing animals to boost declining populations in the wild.

To bolster conservation, good zoos also provide educational opportunities for people to learn about animals, increase their knowledge of biodiversity and learn what actions to take to protect it.

For children in particular, these early experiences may have lifelong consequences for their attitudes to animals and their desire to value and protect nature. To encourage people to visit zoos, the visits must be enjoyable.

Indeed, the public paying to visit zoos supports their existence financially, and so along with conservation, research and education, recreation is the fourth goal of good modern zoos. Here we argue that it is fundamental to assess and promote animal welfare to achieve each of these goals of good zoos, and indeed that promoting welfare should be the fifth goal.

Humans cannot provide good welfare

Penguins at RZSS (photo credit RZSS)

Despite the importance of good welfare, we must be clear that as humans, we cannot provide animals with good welfare – for it is not something that we can give to another creature (Brando & Buchanan-Smith, 2018).

Animal welfare is how the animal responds to the social and physical environment in which they live. Humans caring for animals decide upon and provide these conditions – the size of the enclosure and its furnishings, the other animals who may live in the enclosure, the type of food, its presentation, the timing of feeds and other features in the indoor enclosure such as temperature, lighting and humidity.

The provision of these conditions that humans can control are termed resource “inputs” – but how animals respond is termed “outputs”. It is widely accepted that it is the way animals feel in response to their nutrition, health, physical environment and their behavioural interactions that determines their welfare (Mellor et al, 2020).

Animal welfare from a range of perspectives

Why we care about animal welfare depends somewhat on our perspective. From the perspective of animals in zoos and those who care for them, from the perspective of zoo visitors, those in zoo education, zoo researchers and conservationists, and from those managing zoos and Chief Executives. All have reasons to care. All can contribute to better lives for animals, and potentially themselves, and their business.

The importance of animal welfare from several perspectives

The animals'

The animals'

Animals have intrinsic value. If humans are to keep animals in zoos, we have a moral responsibility to provide conditions that allow animals to express their natural behaviours, and to meet their needs. The role humans have is to learn about the animals in their care and to manage their enclosures and husbandry in a way that meets individual animal needs, 24/7 across the lifespan (Brando & Buchanan-Smith, 2018). This is no easy task!

The animal caregivers'

The animal caregivers'

Many people who work in zoos consider it to be a calling. They love animals and want to care for them. However, if these people have concerns about the welfare of animals in their care, and lack the ability to improve the animals’ conditions, then it can lead to anxiety, burnout and depression (McDonald et al, 2024). Animals who suffer, or who die early due to poor husbandry and conditions, often and understandably reduce caregivers’ wellbeing and is associated with other negative outcomes such as lower job satisfaction, increased sick leave and staff turnover. Therefore, promoting positive welfare states for animals is also good for the caregivers.

The zoo visitors'

The zoo visitors'

Many people do not visit zoos because they perceive the animals to be caged and sad. This is not something they wish to pay to see. But some people are willing to pay to go zoos, hoping it will be a good and enjoyable day out. If they see active animals, behaving in ways that look natural to them, are pleasing such as the presence of babies, or entertaining, such as play, then they are likely to return themselves to follow individual animals or the development of offspring. Not only will better animal welfare lead to a more enjoyable experience but also lead to higher visitor numbers. Their entrance fees not only finance the zoo but give the zoos’ education staff greater opportunities to engage them.

The zoo educators'

The zoo educators'

The role of education staff in good zoos is to encourage excitement and exploration though interactive learning programmes and interpretation for all age levels. Nurturing a child’s love of nature may have lifelong consequences in turning their empathy to action, to protect biodiversity, to understand and improve the care of companion animals. Once again, this task is easier if animals look happy and are enjoyable to watch. Education staff also provide opportunities for people to get engaged in volunteering and research, learning to be the scientists of the future (Miranda et al, 2023).

The zoo researchers' and conservationists'

The zoo educators'

Good zoos provide opportunities both to train researchers, but also for established researchers to systematically study key questions that relate to animal behaviour, welfare, cognition, reproductive biology and captive breeding, and optimal veterinary care (Miranda et al, 2023). Research into learning (for example how to avoid predators or find food) may aid reintroduction efforts. These often-collaborative research projects lead to improved conservation, of both local species as well as those across the globe. For example, research on conservation genetics generates conservation action for threatened species around the world. Giving animals the opportunities to thrive, to maintain their behavioural and genetic diversity is key to both animal welfare and these conservation efforts.

The zoo managers'/Chief Executives'

The zoo managers/Chief Executives'

A zoo manager and Chief Executive needs to keep their zoo viable – to bring in sufficient money to be able to engage in caring for the animals daily, with enough for capital expenditure to improve ageing facilities, and to engage in conservation, education and research initiatives. They also need to pass zoo inspections. The World Association of Zoos and Aquariums has an animal welfare goal that compliant zoos must have an animal welfare evaluation process in place, with evidence that due care is being provided. Regional and national zoo and aquarium associations are in support of this goal.

By having institutional approaches, and a culture of care, where the wellbeing of the animals is at the centre, everyone benefits. It benefits the animals of course. The staff may have increased wellbeing improving staff retention, and visitor numbers increase, both contributing to the zoos’ financial viability. This can lead to increased educational benefits, and allow conservation demands to be met during a time of accelerating extinctions.

How should we care? Assessing the welfare of zoo-housed animals

Having convinced you, we hope, of the reasons why we should care about the welfare of zoo-housed animals we must now think about how to care. Animal welfare is notoriously difficult to assess. The most currently accepted framework for understanding animal welfare is called The Five Domains.

The Five Domains Framework has four physical/functional domains: nutrition, physical environment, health, and behavioural interactions and in turn these feed into the affective state, the way the animals feel.  As human caregivers, we can input into all the physical/functional domains by providing:

  • nutrition that gives the animals well balanced diets to support their physical and mental health
  • appropriate physical environments to allow animals to perform their natural behaviours
  • appropriate conditions for healthy living and veterinary care when needed
  • opportunities for the right types of interactions with the environment with both same species companions, and with individuals of different species (including humans!)

But whilst we may be able to quantify inputs relatively easily, it is considerably more difficult to quantify the animals’ outputs. An identical captive condition may allow for very good welfare for one individual but the same condition may not be appropriate for another individual. For example dominant and subordinate animals may have different opportunities to use the same resource input, and young and old may have very different needs.

Koala and joey at RZSS (photo credit RZSS)

Difficulties in quantifying animal welfare

Animal welfare assessment in zoos is complicated because assessments of welfare:

  • Must cover the full range of biological and mental needs of the animal
  • Require much time, many resources, and trained staff to conduct them
  • Mean that management priorities may need to be shifted
  • Require investment to learn about welfare and the resources available for conducting welfare assessments
  • Often cover a diverse number of species with many varying needs and limited research on their life history and behaviour
  • Need to be validated and have reliable welfare indicators for all species
  • Need to fit into the regular work routine
  • Require investment in collating information from the many staff and departments involved
  • Require expertise to interpret the data and to implement effective interventions if needed.

Through collaborative research, RZSS and the University of Stirling have addressed these difficulties through the development of the Standardised Welfare Assessment Tool (SWAT) and Behaviour and Environment Evidence-Base (BEEB). These resources make the welfare assessment process reliable, efficient, and provide clear and effective outcomes.​

Many approaches to welfare assessment

Our welfare assessment tools are focused on the widely accepted structure of the Five Domains framework, considering resource “inputs” and animal “outputs” (Mellor et al, 2020). However, other prominent frameworks exist with many strengths and benefits. These frameworks include the Universal Animal Welfare Framework (Kagan, Carter & Allard, 2015), the Animal Welfare Assessment Grid (Justice et al, 2017) and the European Welfare Quality® project (Blokhuis, 2008).

Bukhara deer stags at RZSS (photo credit RZSS)

However, one important aspect that none of these frameworks address is the continuous nature of welfare. These frameworks do not apply the cyclical nature of the day, week, and seasons to the approach of assessing welfare, nor do they address how welfare may be affected through different life stages.

A framework that has been proposed, which aims to address this, combining principles from the Welfare Quality® project and Five Domains, is the 24/7 across the lifespan approach to welfare assessment. This 24/7 approach emphasises having a holistic method to welfare that considers the natural history of an animal and how the context of a zoo environment affects natural cycles.

Brando & Buchanan-Smith (2018) are clear it is not an animal welfare assessment though. The approach aims to map out and research whether the needs and wants of captive animals are being met 24/7, across the lifespan. Though some frameworks encourage that rhythms be considered for aspects of welfare like the changing diet composition throughout the year, none goes as in-depth to suggest that welfare is continuous on multiple time scales and should be assessed as such.

Our approach to welfare assessment is therefore unique and thorough in that it takes an evolutionary perspective to welfare assessment.

If you’re looking for a simple and reliable way to assess all animals in your collection and/or for a way to record and interpret your animal’s behaviour and environment use, check out our tools.